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Shop Stewards Stage 1 Course
12 April 2021 @ 12:00 pm - 16 April 2021 @ 5:00 pm
GFTU Shop Stewards Stage one
This course is recommended for workplace shop stewards who are new to the role or those that want to refresh their skills and confidence in representing members.
The course will include the following –
- The skills a shop steward needs
- The role of a shop steward
- Your rights as a shop steward
- Facilities and time off
- Interviewing skills
- Listening skills
- Handling a member’s grievance
- Handling a disciplinary case
- Fairness and equality